Today's Follow-Ups
SAMPLEFictional overdue cases, most overdue first. Pick one to review a suggested reply.
DK
Daudi KiprotichS-1004
Asset finance · No reply to the last two reminders
BO
Baraka OtienoS-1002
Logbook loan · Says payment was made — needs verification
CW
Chiku WambuiS-1003
School fees loan · Reported hardship — handle with care
AM
Amani MwendeS-1001
SME working capital · Asked for more time last week
EN
Esther NjeriS-1005
Emergency loan · Borrower offered to pay — confirm and record